Delivery Time & Ordering Process

Production Schedule — TANCYBOX

Delivery Times & Ordering Process

All actual timelines from our 6,500 m² factory in Guangzhou — producing over 50,000 boxes per month for 3,000+ brands in 50+ countries.

2h
Response
7 days
Sampling
15–50
Production days
300
MOQ
5–8 days
Delivery to VN

7-Step Process

Production process at the TANCY BOX factory

Every box that leaves our factory goes through the full 12 stages listed below, divided into 3 phases. This list is written in plain text (not images) so you can easily compare it with quotes from other suppliers, while also allowing search engines and AI assistants to read it directly. Each stage is accompanied by an actual photo taken at the TANCY workshop.

Phase 1 — Wooden Box Fabrication (5 stages)

Wood is cut, assembled, sanded, and base-coated — this is what determines the shape and durability of the box.

  1. Raw material import. Wood, fabric, leather, and metal accessories are warehoused with certificates of origin (FSC for wood). Moisture and quality are checked before entering production.
    2. Actual factory photo for stage 01 raw materials
  2. CNC wood cutting. CNC machines cut the parts according to technical drawings, with a tolerance of less than 0.2 mm. Each box size is programmed individually.
    3. Actual factory photo for stage 02 CNC wood cutting
  3. Assembly. The wooden parts are joined, glued with specialized adhesive, and temporarily screwed. Workers check for squareness and gaps.
    4. Actual factory photo for stage 03 assembly
  4. 3-stage sanding. Coarse 120 grit → medium 240 grit → fine 400 grit. The surface must be smooth and even before painting.
    5. Actual factory photo for stage 04 3-stage sanding
  5. Primer + base coat. Anti-moisture primer is sprayed on, followed by the base coat in the Pantone color of the client's choice. Dried in a dust-controlled paint room.
    6. Actual factory photo for stage 05 primer and base coat

Phase 2 — Surface Finishing and Interior Assembly (5 stages)

The box shell is polished, metal accessories are installed, the lining is attached, and final QC is performed before packaging.

  1. Fabric / leather lining cutting. PU leather, velvet, and satin are laser-cut to the mold. The cut is accurate to within 0.5 mm.
    2. Actual factory photo for stage 06 fabric leather cutting
  2. Metal accessory installation. Hinges, magnetic locks, custom metal logos, and feet are attached to the box. Durability is checked.
    3. Actual factory photo for stage 07 accessory installation
  3. Polishing / piano lacquer. The piano lacquer surface is polished through multiple stages to achieve a mirror finish of over 90 GU. Matte boxes undergo separate surface treatment.
    4. Actual factory photo for stage 08 piano polishing
  4. Interior lining and product inserts. Fabric/leather lining is glued inside the box. Product holding inserts (watch pillows, jewelry dividers, wine partitions) are installed precisely.
    5. Actual factory photo for stage 09 interior lining
  5. Final QC and packaging. QC checks 100% of products: appearance, lid fit, logo, color, size. Each box is individually packed in PE bags and 5-layer corrugated cartons.
    6. Actual factory photo for stage 10 QC and packaging

Phase 3 — Warehousing and Shipping (2 stages)

Finished products are warehoused by PO tracking code, then palletized and shipped according to agreed INCOTERMS.

  1. Finished product warehousing. Finished products are warehoused by PO batch, with unique tracking codes for verification during outbound shipping.
    2. Actual factory photo for stage 11 warehousing
  2. Shipping and logistics. Palletizing, moisture-proof wrapping, and sea or air freight to the destination port according to agreed INCOTERMS.
    3. Actual factory photo for stage 12 shipping

From concept to your warehouse

Every step has a committed timeline in writing in the contract — no unexpected extra costs.

1

Consultation & Quote 2h / 24h

Send requests via Zalo or email — response within 2 working hours, full quote within 24 hours after receiving complete details on quantity, dimensions, materials, logo, budget, and required delivery date.

2

3D Design 2–5 days

Technical drawings and 3D renders are free, with unlimited revisions until you are satisfied. Designs only proceed to sampling after written confirmation.

3

Actual Sampling 7 days

Samples use the same materials and processes as mass production — what you see in the sample is what you get. Sample fee 100–500 USD, refundable for official orders of 500+ pieces.

4

Mass Production 15–50 days

300–500 pieces: 15–20 days. 500–2,000 pieces: 20–35 days. Over 2,000 pieces: 30–50 days. Custom metal logos require about 15 extra days — please inform us early if your order includes a metal logo.

5

Quality Assurance AQL 2.5

In-process inspection every 1,000 pieces, 100% inspection before packaging, and random inspection per AQL 2.5 standards. Inspection videos or on-site inspections are supported.

6

Logistics 5–8 days to VN

Container sea freight 5–10 days, overland via border gate 7–15 days, express DDP 5–8 days to your door. Export and customs clearance support provided.

7

After-sales 30 days

Warranty against manufacturing defects, with support for replacing defective products within 30 days. Returning clients receive priority scheduling for next orders.

FAQs

About delivery times

1How long does it take to get a quote after submitting a request?+
Response within 2 working hours, full quote within 24 hours after receiving these 6 details: quantity, dimensions, materials, logo, budget, and required delivery date.
2How long does custom sampling take?+
7 days after design approval. Sample fees range from 100–500 USD depending on complexity, refundable upon official order of 500+ pieces.
3How long does mass production take?+
From 15 to 50 days depending on quantity: 300–500 pieces take 15–20 days; 500–2,000 pieces take 20–35 days; over 2,000 pieces take 30–50 days. The minimum MOQ for custom orders is 300 pieces.
4How long does shipping to Vietnam take?+
From our Guangzhou factory: container sea freight 5–10 days, overland via border gate 7–15 days, express DDP 5–8 days to your warehouse. We support export, customs procedures, and DDP delivery.
5How early should I order for the Tet holiday season?+
At least 2 months. The Tet season and Q4 are peak periods when the factory runs at full capacity — late orders may experience delays. Submit your request early to secure priority production slots.
6Do you offer rush services?+
Yes, depending on complexity and production line availability at the time of order. Feasibility for rush orders is confirmed within the 24-hour quoting process — we are honest about whether we can or cannot deliver, rather than taking an order and delaying it.
7Do metal logos slow down production?+
Yes. Custom metal logos require about 15 extra days. Please inform us early during the consultation phase so we can schedule the tooling in parallel.
8What is the payment schedule?+
Industry standard: deposit to start production, balance before shipment. Specific terms are clearly agreed upon in the quote and contract.

Need an exact schedule for your order?

Send us your quantity and design — get a quote and detailed schedule within 24 hours.

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TANCYBOX — 6,500 m² Factory in Guangzhou · ISO 9001 · FSC · CE · REACH · RoHS